Track all types interactions between company representatives and external stakeholders from first contact to site closure. Facilitate follow-up on consultation outcomes such as issues raised, grievances or commitments.
Through engagement activities, the process becomes proactive rather than reactive, allowing business teams to manage potential concerns. With commitment management it is possible to manage expectations throughout the project lifecycle.
Establish an effective and systematic grievance management process to channel conflict into an institutionalized mechanism for peaceful resolution. Reduce risk for projects and offer communities an effective avenue for expressing concerns and achieving remedies, and for promoting mutually constructive trust-based relationships.
Establish frameworks or structures for identifying the material sustainability issues and for collecting complete and relevant information inside or outside of your organization, and begin identifying solutions.
StakeWare lets you track all the right information about your events. The rich activity timeline lets you see and access the most up-to-date information. You can even see the effectiveness of your engagement campaigns, read the relevant insights you can act on, and write and track emails from the SRM solution. It’s everything you need to proactively build trust-based relationships, faster.
The best way to get to know StakeWare SRM is to get your hands on the actual product. The free trial also comes with unlimited access to our StakeWare Community, a group of engagement thought leaders sharing ideas about stakeholder engagement for CSR managers.
